Terms of Service

Version 1.0 (Beta) · Last updated 2026-08-12

Beta notice: LeadGen AI is in soft beta. These Terms include a binding arbitration agreement and class-action waiver (Section 18; you may opt out within 30 days), disclaimers (Section 15), and a limitation of liability (Section 16). The Service is operated by LeadGen AI LLC, a California limited liability company.

These Terms of Service ("Terms") are a binding agreement between you ("you," "your," or "Customer") and LeadGen AI LLC, a California limited liability company ("LeadGen AI," "we," "us," or "our"), governing your access to and use of the LeadGen AI platform, websites, applications, APIs, and related services (collectively, the "Service").

Please read these Terms carefully. They include important provisions that affect your legal rights, including a binding arbitration agreement and class-action waiver in Section 18 (you may opt out within 30 days), disclaimers of warranties (Section 15), and a limitation of liability (Section 16).

By creating an account, clicking "I agree" (or similar), or accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service. If you use the Service on behalf of a company or other organization, you represent that you are authorized to bind that organization, and "you" refers to that organization.

The following documents are incorporated into and form part of these Terms:

1. Definitions

  • "Account" — your registered account for the Service.
  • "Affiliate Program" — a referral/creator program a Customer operates using the affiliate features of the Service; governed by the affiliate documents above.
  • "Content" — any data, text, prompts, files, images, audio, video, business information, email copy, or other materials you submit to, upload to, or generate through the Service, including Inputs and Output.
  • "Inputs" — material you submit to the Service (e.g., prompts, source files, business details, lead criteria).
  • "Output" — material the Service generates from your Inputs (e.g., scripts, blogs, images, videos, audio, courses, PDFs, messages).
  • "Credits" — the prepaid, stored units used to access metered features of the Service, as described in Section 6.
  • "Leads" — contact and business records that you collect, import, enrich, or process through the Service.
  • "End-Customer" — a recipient of your outreach, a visitor who clicks an affiliate tracking link, or another third party whose data you process through the Service.
  • "Third-Party Services" — products and services not provided by us that the Service integrates with or relies on (see Section 11 and our Data Processing Addendum; a current list of named subprocessors is available on request).

2. The Service

LeadGen AI is an AI-assisted growth platform. Depending on your plan and configuration, the Service may let you: generate written, image, audio, and video content; build courses, challenges, and PDF lead magnets; research markets and competitors; scrape, import, and enrich Leads; create and send cold-email outreach through an integrated email provider; manage an Affiliate Program with tracking and payouts; schedule and publish social content; and interact with an AI "agent" via a chat interface that can take actions on your behalf across these features.

The Service relies on artificial-intelligence models and Third-Party Services. AI Output can be inaccurate, incomplete, or unsuitable for your purpose. You are responsible for reviewing, verifying, and deciding whether to use any Output, and for ensuring your use of the Service complies with applicable law and the AUP.

We may add, change, suspend, or remove features at any time. We will not materially reduce the core functionality of a paid plan during a paid period without the notice described in Section 19.

3. Eligibility and accounts

  • Age and capacity. The Service is for business and professional use by individuals 18 years of age or older who can form a binding contract. The Service is not directed to children.
  • Registration. You must provide accurate, current information and keep it updated. Authentication is handled through our platform provider; you are responsible for safeguarding your credentials and for all activity under your Account.
  • Security. Notify us promptly at support@leadgenai.studio of any unauthorized use or security incident affecting your Account.
  • One agreement, many roles. If you both use the Service and participate in an Affiliate Program, the affiliate documents also apply to that participation.

4. License to use the Service

Subject to these Terms and your payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your internal business purposes during your subscription term.

5. Your Content and Output

5.1 Ownership of your Content

As between you and us, you own your Inputs, and we assign to you all of our right, title, and interest (if any) in the Output generated for you, to the extent such Output is assignable. You are responsible for your Content and for confirming you have the rights necessary to submit it and to use the Output.

5.2 License you grant us

You grant us a worldwide, non-exclusive, royalty-free license to host, store, copy, transmit, display, and process your Content solely to operate, secure, support, and improve the Service and provide it to you, and as needed to route your Content to Third-Party Services you direct us to use (e.g., AI model providers, your email provider, social platforms).

5.3 No training on your Content

We do not use your Content to train our own or third parties' generative AI models. Our AI model providers process your Content under API terms that do not use it to train their models. We use only aggregated and de-identified usage data (e.g., feature usage, performance, and cost metrics that do not identify you, your Content, or any individual) to operate, secure, and improve the Service.

5.4 AI Output — important notices

Output is generated by probabilistic models and may be inaccurate, outdated, biased, or infringing, and similar or identical Output may be generated for other users. Output is not professional advice (legal, financial, tax, medical, or otherwise). You must independently review Output before relying on or publishing it, and you are solely responsible for any Output you use. We make no representation that Output is original, non-infringing, or fit for any purpose.

5.5 Feedback

If you send us suggestions or feedback, you grant us a perpetual, irrevocable, royalty-free license to use it without restriction or obligation to you.

6. Billing, Credits, and Subscriptions

This Section governs paid use. Defined pricing details are presented at checkout and on our pricing page; this Section states the operative rules. During the beta period, paid plans and Credit charging may not yet be enabled for every Account; where metered billing is not active, the free plan (Section 6.6) applies, and the paid rules in this Section take effect once billing is turned on for your Account.

6.1 Credits

Metered features consume Credits. Credits are a limited, revocable license to access Service features. They are not money, currency, stored value, a deposit, or property; they have no cash value, are non-transferable, and cannot be redeemed, exchanged, or refunded for cash, except where a refund is required by applicable law. The reference value used for pricing is $0.10 per Credit; this is a pricing reference only and does not make Credits redeemable for cash.

6.2 Subscriptions and credit grants

We offer subscription plans (e.g., Starter, Pro, and Scale) billed monthly or annually. Scale is offered as a range of tiers (“rungs”) at increasing price and Credit levels. Each plan grants a set number of Credits per monthly billing period. For annual plans, Credits are granted monthly across the year (not as a single up-front lump), while the discounted annual price is charged according to your selected billing schedule. Subscription Credits are use-it-or-lose-it: unused subscription Credits expire at the end of each billing period and do not roll over.

6.3 Top-up Credits (discontinued)

One-time top-up Credit packs and custom Credit purchases are no longer offered; to increase your Credits, upgrade your subscription plan or Scale rung. If you previously purchased top-up Credits, any remaining balance is honored: top-up Credits do not expire while your Account remains open, but they are forfeited on Account deletion (Section 6.10) and are otherwise subject to these Terms. When you hold both subscription and top-up Credits, the Service consumes subscription Credits first, then top-up Credits.

6.4 How Credits are consumed

Different features cost different numbers of Credits, shown in the Service. Actions taken through the AI agent chat carry a minimum charge per message (a small floor that applies even when the agent only replies in text), because each message uses computing resources. For variable-cost features, the Service displays an estimate before you commit, and the upper-bound estimate must be covered by your balance. If the final cost is lower than the estimate, the difference is returned to your balance as Credits only; we absorb minor cost variances. To protect your experience, the agent chat may limit the length of a single conversation; you can start a new conversation at any time.

6.5 Pre-flight balance check

Before running a metered action, the Service checks that your balance covers the estimated cost. If your balance is insufficient, the action will not run, and you will be prompted to purchase more Credits. We do not run partial actions, auto-charge overages, or allow a negative balance.

6.6 Free plan

New and continuing Accounts may receive a recurring allowance of free Credits (currently 75 Credits per 30-day period) with no payment method required. The free allowance is reset — not accumulated — at the start of each period, so unused free Credits do not roll over. We may change, limit, or discontinue the free plan at any time. To exceed the free allowance, you must subscribe or purchase Credits.

6.7 Payment, taxes, and processor

Fees are charged in U.S. dollars through our payment processor (Stripe). You authorize us and our processor to charge your payment method for all fees you incur, including recurring subscription fees. Prices are exclusive of taxes; you are responsible for applicable sales tax, VAT, GST, and similar taxes, which may be added at checkout. We do not store full payment-card numbers; card data is handled by our processor.

6.8 Auto-renewal and cancellation

Subscriptions automatically renew at the then-current price for successive periods until cancelled. You may cancel at any time through your Account dashboard or by emailing support@leadgenai.studio; cancellation stops future renewals. Cancellation does not refund the current paid period. After cancellation, you keep access and any remaining subscription Credits through the end of the current paid period, after which the Account moves to a free/limited state. Where required by law (e.g., automatic-renewal disclosure and "click-to-cancel" rules), we provide the required notices and an online cancellation method.

6.9 Plan changes

Upgrades take effect immediately, with a prorated charge for the remainder of the period and the new plan's Credits granted at upgrade. Downgrades take effect at the end of the current billing period; you keep your current plan and Credits until then.

6.10 No refunds; account deletion; recovery window

Except where a refund is required by applicable law, all fees are non-refundable and all sales are final. We honor mandatory consumer-protection rights where they apply (for example, statutory cooling-off/withdrawal rights for certain consumers in the EU/UK). If you delete your Account, all Credits (subscription and top-up) are forfeited and are not refunded for cash. Account deletion is processed through a 30-day recovery window: within those 30 days you may reverse the deletion and restore your Account and remaining Credit balance; after the window, the Account and its data are permanently purged, subject to records we must retain by law (see the Privacy Policy).

6.11 Failed payments

If a charge fails, we may send dunning notices and provide a short grace period before restricting the Account. Continued non-payment may result in suspension and, ultimately, loss of access; subscription Credits do not accrue during suspension.

6.12 Price changes

We may change prices, plan contents, or Credit costs. Changes to recurring fees apply to the next renewal after the notice described in Section 19.

7. Acceptable use

Your use of the Service is governed by the Acceptable Use Policy, which is part of these Terms. Among other things, the AUP requires you to comply with anti-spam and marketing laws (including CAN-SPAM, CASL, and applicable EU/UK rules) for any outreach you send, to have a lawful basis for the Leads and personal data you process, and not to use the Service to generate or distribute unlawful, infringing, or deceptive material. Violating the AUP is a material breach of these Terms.

8. Lead generation and outreach — your responsibility

You are the sender and the controller of your outreach and your Leads. You are solely responsible for: how you obtain, import, and use Leads and personal data; the content and lawfulness of messages you send; honoring opt-outs and suppression requests; and complying with all applicable marketing, privacy, and anti-spam laws. We provide tools; we do not send on your behalf as the responsible sender, and we do not verify the lawfulness of your lists or campaigns. Where we process personal data on your behalf, the DPA applies.

9. Affiliate programs

If you operate or participate in an Affiliate Program through the Service, the Owner Affiliate-Program & Payout Terms (for Customers running programs) and the Affiliate Terms of Service (for creators) also apply, including the rules on prepaid funding, payouts, commission reversals, and fund handling. In case of conflict on affiliate/payout matters, those documents control over this Section.

10. Privacy

Our handling of personal information is described in the Privacy Policy and, for data we process on your behalf, the DPA. By using the Service you acknowledge the Privacy Policy.

11. Third-Party Services

The Service integrates with Third-Party Services (for example, AI model providers, the email-outreach provider, payment processing, cloud hosting and storage, social-publishing tools, and analytics/error monitoring), described in our Data Processing Addendum (a current list of named subprocessors is available on request). Your use of a Third-Party Service may be subject to that provider's own terms, and we are not responsible for Third-Party Services. Where you supply your own third-party API key, you are responsible for your use of that key and compliance with that provider's terms; we do not store such keys beyond what is needed to perform your requested operations.

12. Intellectual property

The Service, including its software, models, interfaces, and trademarks (but excluding your Content and Output), is owned by us or our licensors and is protected by intellectual-property laws. Except for the license in Section 4, no rights are granted to you. You may not copy, modify, reverse engineer, scrape, resell, or create derivative works of the Service, except to the extent that restriction is prohibited by law.

13. Suspension and termination

  • By you. You may stop using the Service and close your Account at any time (Section 6.10 governs Credits and deletion).
  • By us. We may suspend or terminate your access, with or without notice, for (a) breach of these Terms or the AUP, (b) non-payment, (c) suspected fraud or unlawful activity, (d) risk to the Service, other users, or third parties, or (e) as required by law.
  • Effect. On termination, your license ends and we may delete your Content, subject to the recovery window and legal-retention exceptions in Section 6.10 and the Privacy Policy. Sections that by their nature should survive (including 5.2–5.5, 6.1, 6.10, 12, 15–18, and 20) survive termination.

14. Beta and changing functionality

The Service is offered during a beta period and is under active development. Some described features may be limited, in progress, or unavailable, and the Service may contain errors. We provide the Service during beta on an "as is" basis and may modify or discontinue features. Your continued use during beta is at your discretion.

15. Disclaimers

Except as expressly stated and to the maximum extent permitted by law, the Service and all Output are provided "as is" and "as available," without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error-free, or that Output, AI analyses, lead data, metrics, compliance assessments, deliverability, or results will be accurate, complete, lawful, or reliable. We do not guarantee any particular results, revenue, leads, conversions, or earnings. Some jurisdictions do not allow certain disclaimers, so some of the above may not apply to you.

16. Limitation of liability

To the maximum extent permitted by law:

(a) Neither party will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, goodwill, or data, arising out of or related to the Service, even if advised of the possibility.

(b) Our total aggregate liability arising out of or related to these Terms or the Service will not exceed the greater of (i) the fees you paid us in the 12 months before the event giving rise to the claim, or (ii) one hundred U.S. dollars ($100).

(c) Carve-outs. The cap in (b) does not limit (i) your payment obligations, (ii) our obligation to correctly handle and disburse funds we actually received from Owners for Affiliate-Program payouts to Affiliates as described in the affiliate documents, or (iii) liability that cannot be limited by law.

These limitations apply regardless of the theory of liability and are a fundamental basis of the bargain. Some jurisdictions do not allow certain limitations, so parts of this Section may not apply to you.

17. Indemnification

You will defend, indemnify, and hold harmless LeadGen AI and its officers, members, employees, and agents from any third-party claims, damages, liabilities, and reasonable costs (including attorneys' fees) arising out of or related to: (a) your Content, Inputs, or Output; (b) your outreach, Leads, and processing of personal data; (c) your Affiliate Program and relationships with your affiliates and customers; (d) your tax obligations; or (e) your breach of these Terms or violation of law — except to the extent caused by our own gross negligence, willful misconduct, or violation of law.

18. Dispute resolution — binding arbitration and class-action waiver

Please read this section carefully. It affects your rights, including your right to sue in court and to participate in a class action.

18.1 Informal resolution first

Before starting an arbitration, you agree to contact us at support@leadgenai.studio and attempt to resolve the dispute informally for at least 30 days.

18.2 Agreement to arbitrate

Except for the carve-outs below, you and we agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service ("Dispute") will be resolved by final and binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules then in effect. The arbitration will be conducted in the English language; the seat/venue will be the county in California where our principal place of business is located, or remotely/by submissions where the rules allow. The arbitrator has exclusive authority to resolve threshold issues of arbitrability, except that a court decides the enforceability of the Class-Action Waiver in 18.4.

18.3 Carve-outs

This arbitration agreement does not apply to: (a) claims that may be brought in small-claims court if they qualify; and (b) requests for injunctive or other equitable relief to stop infringement or misuse of intellectual property or confidential information. Either party may bring such matters in court.

18.4 Class-action waiver

You and we agree to bring Disputes only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims or preside over any form of representative or class proceeding. If this waiver is found unenforceable as to a particular claim, that claim (and only that claim) will proceed in court.

18.5 30-day right to opt out

You may opt out of this arbitration agreement and class-action waiver within 30 days of first accepting these Terms by sending written notice with your name, Account email, and a clear statement that you opt out to support@leadgenai.studio. Opting out does not affect any other part of these Terms.

18.6 Governing law and forum for non-arbitrable matters

These Terms and any Dispute are governed by the laws of the State of California, without regard to its conflict-of-laws rules. For any matter not subject to arbitration, the parties consent to the exclusive jurisdiction of the state and federal courts located in California, and waive any right to a jury trial to the extent permitted by law.

19. Changes to these Terms

We may update these Terms. For material changes (for example, to price, payouts, prohibited conduct, or dispute resolution), we will provide at least 30 days' notice by email or in-Service notice before they take effect, except where an immediate change is required by law or to address a security or legal risk. Changes take effect on the stated effective date; your continued use after that date is acceptance. If you do not agree, stop using the Service before the effective date.

20. General

  • Entire agreement. These Terms and the incorporated documents are the entire agreement between you and us on this subject and supersede prior agreements.
  • Severability. If any provision is unenforceable, the rest remain in effect, and the unenforceable provision will be limited to the minimum extent necessary.
  • No waiver. Our failure to enforce a provision is not a waiver.
  • Assignment. You may not assign these Terms without our consent; we may assign them to an affiliate or successor (e.g., in a merger, acquisition, reorganization, or sale of assets).
  • Force majeure. Neither party is liable for delays or failures caused by events beyond reasonable control (including outages, third-party/cloud failures, and acts of God).
  • Relationship. The parties are independent contractors; nothing creates a partnership, employment, or agency relationship.
  • Notices. We may send notices to your Account email or via the Service. Legal notices to us must be sent to support@leadgenai.studio.
  • Electronic communications and e-signature. You consent to receive these Terms, notices, and disclosures electronically, and you agree that your acceptance (e.g., a recorded click-through with version and timestamp) constitutes a binding electronic signature.
  • Export and sanctions. You represent that you are not subject to applicable sanctions and will not use the Service in violation of export-control or sanctions laws.

21. Contact

Questions about these Terms, and support: support@leadgenai.studio.

© LeadGen AI LLC · Terms of Service · Version 1.0 (Beta) · Last updated 2026-08-12